Accessibility Statement

Last updated: September 25, 2026

FlavCity Health, LLC (“we,” “our,” or “us”) is committed to making shopflavcity.com accessible to
all customers, including people with disabilities. We aim to conform to the Web Content
Accessibility Guidelines (WCAG) 2.1 Level AA, and we build accessibility into our design,
development, and quality assurance processes.

Conformance Status

We strive to conform to WCAG 2.21 Level AA. Because our site is regularly updated and
includes content from third-party providers, some pages or features may not fully meet these
guidelines at all times. We monitor the site on an ongoing basis and address issues as they are
identified.

How We Work on Accessibility

We partner with TestParty, a digital accessibility platform, to test, monitor, and fix accessibility
barriers. Our program includes:

- Recurring automated scans

- Manual testing with assistive technologies, such as screen readers and keyboard-only
navigation

- Ongoing fixes for issues such as missing alt text, low color contrast, and keyboard focus

Third-Party Content

Some features on our site, such as payments, video, social feeds, store locator, and cookie
consent tools, are provided by third-party vendors. We do not control all of their code, but we
review these tools for accessibility and work with vendors to resolve issues when they arise.

Need Help?

If you have difficulty accessing any content or completing a purchase, please contact us. We will
provide the information or assistance you need in an alternative format, such as helping you
place an order or answering product questions directly.

Feedback and Contact

We welcome feedback on the accessibility of our site. If you run into a barrier, please reach out:

- Email: hello@shopflavcity.com

- Form: https://www.shopflavcity.com/pages/contact-us

Accessibility is an ongoing effort, and your feedback helps us create a better experience for
everyone.