These subscription terms and conditions (the “Subscription Terms”) govern the subscription ordering programs, offered by DTBE LLC, dba FlavCity (collectively, “FlavCity” or “we” or “us”), which includes subscriptions for individual products (each, a “Subscription”). The Subscription program may be referred to in these Subscription Terms individually as a “Subscription” and collectively as the “Subscriptions”.  These Subscription Terms are between you and FlavCity and govern your and our respective rights and obligations related to the Subscriptions.  These Subscription Terms apply in addition to the FlavCity Terms of Service at: https://www.shopflavcity.com/policies/terms-of-service,  and the FlavCity Privacy Policy at: https://www.shopflavcity.com/policies/privacy-policy, each of which are incorporated into these Subscription Terms by reference.

BY PURCHASING A SUBSCRIPTION, YOU AGREE TO BE BOUND BY THESE SUBSCRIPTION TERMS, THE FLAVCITY TERMS OF SERVICE AND PRIVACY POLICY, AND ANY ADDITIONAL TERMS INCORPORATED HEREIN BY REFERENCE.

1.     SUBSCRIPTION PROGRAMS

Subscriptions allow you to purchase certain products offered by FlavCity on a recurring monthly basis. Not all products sold by FlavCity are available for a Subscription.  If a product is eligible to be ordered as part of a Subscription, the option to purchase the product as part of a Subscription will be displayed on the product landing page on the FlavCity website.  A free FlavCity account (“Account”) is required to participate in a Subscription.  Your participation in any Subscription is personal to you, and you may not transfer, assign, or resell your Subscription or any of the benefits to any third party without our authorization, which we may grant or withhold in our sole discretion.

By signing up for a Subscription, you authorize us to automatically charge your card and fulfill your Subscription orders on a recurring monthly basis.  Your Subscription will automatically renew on a recurring basis and your payment method will be charged until you cancel the Subscription.

The price for each Subscription will be displayed on the applicable product landing page for the selected product.  The total cost charged to your payment method for each Subscription order will be the cost of the item on the billing date for your Subscription (which is subject to change based on price fluctuations and certain promotional discounts, or sales that may be available from time to time), plus any applicable sales tax, or delivery charges, and fees. 

We will notify you if the price of your item increases before your next Subscription order is processed at the new price.  If you do not want to continue your Subscription at the new price, you can cancel your Subscription as outlined below.  You can view the current price and billing date(s) for Subscriptions by logging into your Account and clicking on “Order History”.

You can only pay for Subscriptions using a valid credit card or valid debit card.  You cannot pay for Subscriptions using prepaid cards, gift cards, or any other coupon, discount, or promotional credit or offer. 

The total cost for each Subscription order will be charged to the payment method you selected at the time of signing up for your Subscription, or as may be modified by you from time to time.  You agree to pay for the products included in your Subscription on the billing date using the selected payment method and you authorize FlavCity to charge the selected payment method for each Subscription order. If we are unable to complete your Subscription order with the authorized payment method, we will send you an email to the email address associated with your Account to inform you of the issue and to ask that you update your payment method.  If you do not update your payment method by the date specified in that notice, your Subscription will be canceled, and no further orders will be fulfilled unless you sign up for a new Subscription.  You can view the billing date for each Subscription by logging into your Account and clicking “Order History”.  To avoid being charged, skip, or cancel your Subscription before the billing date as outlined below.

If an item in your Subscription is out of stock, discontinued, or unavailable for any reason, such that we are unable to fulfill your Subscription at the applicable delivery frequency, we will send you an email to the email address associated with your Account along with a proposed modification to the affected Subscription.  If the item is unavailable on a temporary basis, your delivery may be canceled, but will resume for subsequent orders in your Subscription.  If you do not accept the modification, you need to cancel your Subscription before the billing date to avoid being charged.

On the date you enroll in a Subscription, your order may be eligible for free delivery, discounts, promotional pricing, or other offers, which will only apply to the first delivery of your order, unless otherwise indicated.  Free delivery, discounts, promotional pricing, or other offers are subject to additional terms and conditions which will be disclosed where the offer is made.

FlavCity may provide certain benefits as part of the Subscription, which may include, promotional pricing, free delivery, discounts, or other offers.  Any limitations or conditions will be disclosed at the time that the offer is presented. FlavCity reserves the right to modify or discontinue benefits offered as part of any Subscription.  If FlavCity modifies or discontinues benefits offered as part of your Subscription, FlavCity will send you an email notice to inform you of the change at the email address associated with your Account.  The changes will apply to all future orders in your Subscription as of the date in that notice.  If you continue to subscribe to the applicable Subscription, you will be deemed to have accepted those changes.  If you do not accept the modification, you need to cancel your Subscription before the billing date to avoid being charged.

 2.     HOW TO CANCEL OR MODIFY YOUR SUBSCRIPTION– IMPORTANT INFORMATION

You may cancel your Subscription at least seven (7) days prior to the next billing date for your next order by logging into your Account and accessing the “Order History” page.  To cancel, select your Subscription on the Subscriptions page and click “Cancel”.  Once you cancel, you will lose any promotional discounts that apply to your Subscription.  If you cancel within seven (7) days prior to the next billing date for your next order, you may still be charged for that order and receive the product, however, the Subscription will be canceled for the subsequent orders.

To skip the next order, or modify, select your Subscription on the “Order History” page and follow the instructions. If you skip an order the next delivery will be skipped, and your Subscription will resume at the normal frequency for all subsequent deliveries.

You can also manage your Subscription by contacting FlavCity by email at Hello@ShopFlavCity.com or https://www.shopflavcity.com/pages/contact-us-2. 

 3.     RETURNS AND REFUNDS 

Due to the nature of our products all sales are final. Therefore, refunds are not available. We may, in our sole discretion, offer refunds or credits for lost or damaged products purchased as part of a Subscription, on case-by-case basis in accordance with our Refund Policy https://www.shopflavcity.com/policies/refund-policy. 

4.     TERMINATION

 We may terminate any of your Subscriptions at our discretion without notice. If we do so after you have been charged a Subscription price but prior to our delivery of the order for that Subscription period, your Subscription will be canceled, and we will give you a refund of the applicable Subscription price for that order.  However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Subscription Terms, the FlavCity Terms of Service or Privacy policy, or any applicable law, or involves fraud or misuse of any Subscription.  Our failure to insist upon or enforce your strict compliance with these Subscription Terms or the FlavCity Terms of Service will not constitute a waiver of any of our rights. 

5.     MODIFICATION

We may modify any of these Subscription Terms, at any time. For changes to these Subscription Terms that FlavCity considers to be material, FlavCity will send you an email at the email address associated with your Account.  If you continue to participate in any Subscription by maintaining Subscriptions, logging onto your Account or in any other way after these Subscription Terms have been changed, you will be deemed to have read, understood and unconditionally consented to and agreed to such changes.  IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR SUBSCRIPTION(S).

Each order processed under any Subscription will be subject to the then current version of these Subscription Terms.  The most current version of these Subscription Terms will be available on the Website and will supersede all previous versions of these Subscription Terms.