These FlavCity Card Terms and Conditions (“Terms and Conditions”) apply to closed loop prepaid gift certificates or gift cards (collectively, “Gift Cards”) issued in electronic form by DTBE LLC, dba FlavCity, a Florida corporation (“Issuer” or “Company”). These Terms and Conditions apply only to Gift Cards purchased by customers and do not apply to any gift cards that may be provided as a marketing promotion.

1.     Purchase of Gift Cards. Gift Cards are available for purchase only from Issuer by either purchasing online at https://www.shopflavcity.com/products/gift-card. Gift Cards purchased from sources other than Issuer are not valid and may have less redeemable balance or value than promised by an unauthorized seller. ISSUER IS NOT RESPONSIBLE FOR HONORING INVALID GIFT CARDS OR MISREPRESENTED OR INVALID BALANCES OR VALUES.

2.     Gift Card Amount Limitations. Each single Gift Card may be purchased in $25, $50, $75 and $100 denominations. 

3.     Not Reloadable.  Gift Cards cannot be reloaded, meaning funds may not be added to Gift Cards after activation. The balance or value on a Gift Card cannot be used to purchase other Gift Cards.

4.     Activation. Gift Cards have no value until activated at time of purchase, and Gift Cards are not activated until payment is verified.  Gift Cards issued in electronic form will be delivered by email within one (1) business day of purchase, and no shipping or processing fees apply to emailed Gift Cards.

5.     No Warranties. Gift Cards are not credit, debit or charge cards, and have no implied warranties. TO THE FULL EXTENT PERMISSIBLE BY LAW, ISSUER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS OR YOUR BALANCE OR VALUE, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, IN THE EVENT A VALID GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF THAT GIFT CARD.

6.     Nonrefundable; Not for Resale. Once activated, Gift Cards may not be resold; resale or attempted resale is grounds for seizure and cancellation of the Gift Card without any compensation. GIFT CARDS ARE NOT REFUNDABLE OR REDEEMABLE FOR CASH, EXCEPT WHERE REQUIRED BY LAW.

7.     No Expiration Date. Gift Cards and their value or available balance never expire. 

8.     Lost or Stolen Gift Card. THE ISSUER IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN GIFT CARDS OR USE WITHOUT YOUR PERMISSION. MAINTAIN CLOSE CONTROL OF THE ACTIVATION, REDEMPTION AND/OR ACCESS CODES FOR YOUR GIFT CARDS. LIKE CASH, THEY ARE VALUABLE AND CAN BE REDEEMED BY WHOEVER FINDS, ACCESSES OR OBTAINS THEM. LOST, STOLEN OR DAMAGED GIFT CARDS WILL NOT BE REPLACED.

9.     Prohibition on Use. Use of Issuer’s name, logo, trade dress or trademarks in connection with the purchase or use of Gift Cards is prohibited. Further, the use of Gift Cards in any manner that states or implies that any person, website, business, product or service is endorsed or sponsored by, or otherwise affiliated with, Issuer or any of its subsidiaries or affiliates is prohibited 

10.  Issuer. Gift Cards are issued by Issuer. Issuer reserves the right to, and holders or purchasers of a Gift Card agree that Issuer may, at any time change these Terms and Conditions, as permitted by law. Issuer may refuse, cancel or hold for review Gift Cards and Gift Card redemptions or orders in cases where it suspects fraud, mistake, alteration, issuance in an incorrect denomination, or violations of law, policies or these Terms and Conditions.

11.  Redemption. Gift Cards are redeemable online at https://www.shopflavcity.com/.

a.     Balance. The price of each transaction paid for by the Gift Card will be debited against the balance or value on the Gift Card. If the price for a transaction is greater than the balance or value on the Gift Card, the purchaser must pay the difference. If the price for a transaction is less than the balance or value on the Gift Card, the unused portion will remain on the Gift Card until it is redeemed and the balance or value of the Gift Card is decreased to zero, at which time the Gift Card will be deactivated and of no value. 

b.     Refusal to Accept. Issuer may refuse to accept Gift Cards if the Gift Card number is invalid, the balance or value on the Gift Card is zero, the Gift Card has not been activated, or Gift Card cannot be found within the Issuer’s system.

c.     Exclusion. GIFT CARDS CANNOT BE USED TO PURCHASE ANY COOKWARE PRODUCTS. 

12.  Checking the Balance. Holders or purchasers of a Gift Card may check the balance or value of the Gift Card by clicking on the link (custom per Gift Card) in the confirmation / digital Gift Card email, or by emailing hello@shopflavcity.com with the Gif Card code and email address the Gift Card was issued to. The balance or value you see when viewing Gift Card balances or values online or receive by email is an estimate only. In most cases, the balance or value is adjusted immediately when you make a purchase online, but there may be occasions when updated balance or value is delayed for a period of time.

13.  Governing Law. These Terms and Conditions and all matters arising out of or relating to the Gift Cards, except as governed by federal law, will be governed by the laws of the State of Florida, without giving effect to any choice of law rule.

14.  Agreement; Assignment. These Terms and Conditions represent the complete and exclusive statement of agreement between you and the Issuer, and supersedes and merges all prior proposals and all other agreements governing your Gift Card. The Issuer may assign all or part of this agreement without notice to you, and then the Issuer would be released from all liability. You, however, may not assign this agreement to another party without the Issuer’s prior written consent and any attempted assignment will be void.

15.  Information. You may contact Issuer with questions or for help with you Gift Cards at https://www.shopflavcity.com/pages/contact-us or by emailing hello@ShopFlavCity.com.